How Do I Apply My Credit / Promo Code?

If you have credit on your Volo account or want to use a promo code, it can be applied during checkout before registering for a program or event. 

1. Log in to your Volo account and select your desired program or event.

2. Select from the following options:

• Register individually

• Start a group

• Join a group

• Prepaid teams

3. Follow all the prompts to register. On the Review & Pay screen, either:

• Click the checkbox to apply all of your credits (up to the amount owed).

• 

• Click "Redeem partial credits," enter an amount, and click "Apply" to apply a custom amount to be deducted from your existing credits.

For Promo codes, select "Enter code" and input the promo code, wait until it is applied. Please note that promo codes are case sensitive, so please be sure that any promos shared are typed in as shared.

***IMPORTANT NOTE: Credits and/or promo codes cannot be retroactively applied to completed registrations. 

If you run into any issues when trying to apply your credit and/or promo code, please be sure to reach out to your local city team for assistance BEFORE completing your registration.

***Please note: Volo is proud to bring people together through play in cities across the country. Each city has its own dedicated team focused on creating and executing amazing experiences to help build lasting connections throughout our communities. Every adult league also supports free youth programs through Volo Kids Foundation, creating more access and opportunity for the next generation.

Occasionally, there may be a short delay in our response or resolution to an issue, but please know we are committed to getting back to you as quickly as we can.

To help us respond faster, please avoid submitting multiple tickets for the same inquiry as this can delay our ability to assist you. Thank you for your patience and for being part of the Volo community.