Yes. You must check in at every program you attend. You can check-in with your field host or use self check-in through the app and show on site staff your green check mark. You will see a confirmation once your check-in is complete. This process helps us track attendance and determine no shows.
If you are signed up for multiple programs in the same night, you must check-in to each one separately since every program has its own QR code.
If your host forgets to scan you, please give them a reminder. It is the player’s responsibility to make sure they are properly checked-in. Missing a check in will result in a strike for that session, so please check-in!
If you’ve been successfully checked-in, you should see a confirmation in the app where the prompt to check in used to be.
Please note: Volo is proud to bring people together through play in cities across the country. Each city has its own dedicated team focused on creating and executing amazing experiences to help build lasting connections throughout our communities. Every adult league also supports free youth programs through the Volo Kids Foundation, creating more access and opportunity for the next generation.
Occasionally, there may be a short delay in our response or resolution to an issue, but please know we are committed to getting back to you as quickly as we can.
To help us respond faster, please avoid submitting multiple tickets for the same inquiry as this can delay our ability to assist you. Thank you for your patience and for being part of the Volo community.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article