The No-Show and Late Withdrawal Policy applies to daily programs where players can self withdraw, such as pickups, drop-ins, clinics, and classes.
Strikes for daily programs are issued automatically based on check-in data (so please check-in!).
This helps keep programs running smoothly and ensures spots are available for players who are ready to participate.
Related Articles:
- How to Withdraw From a Daily Program (Drop-In or Pick-Up) >>>
- Why Do I Need to Withdraw If I Cannot Attend? >>>
- Late Cancellations and No Shows: How the Strike System Works >>>
Please note: Volo is proud to bring people together through play in cities across the country. Each city has its own dedicated team focused on creating and executing amazing experiences to help build lasting connections throughout our communities. Every adult league also supports free youth programs through the Volo Kids Foundation, creating more access and opportunity for the next generation.
Occasionally, there may be a short delay in our response or resolution to an issue, but please know we are committed to getting back to you as quickly as we can.
To help us respond faster, please avoid submitting multiple tickets for the same inquiry as this can delay our ability to assist you. Thank you for your patience and for being part of the Volo community.
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