The No-Show and Late Withdrawal Policy applies to daily programs where players can self withdraw, such as pickups, drop ins, clinics, classes, and practices. Strikes for events are issued manually based on check in data. This helps keep programs running smoothly and ensures spots are available for players who are ready to participate.
See also: Do I Have the Ability to Self Withdraw From All Programs? | Why Do We Have a 6 Hour Window?
Please note: Volo is proud to bring people together through play in cities across the country. Each city has its own dedicated team focused on creating and executing amazing experiences to help build lasting connections throughout our communities. Every adult league also supports free youth programs through the Volo Kids Foundation, creating more access and opportunity for the next generation.
Occasionally, there may be a short delay in our response or resolution to an issue, but please know we are committed to getting back to you as quickly as we can.
To help us respond faster, please avoid submitting multiple tickets for the same inquiry as this can delay our ability to assist you. Thank you for your patience and for being part of the Volo community.
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