If you’re a prepaid team captain, you can easily update your team’s password at any time through your account. This is helpful if you need to resend it to teammates or want to update access before registration.
Follow these steps to change your team password:
Log into your account and select Player Dashboard at the top of the screen.
Under Upcoming Programs, select your team for the upcoming season.
Click Edit Team Password.
Enter your new password and save your changes
Once updated, you can share the new password with your teammates so they can register and join your roster.
Helpful Tips:
Make sure to save your password somewhere easy to access so you can share it when needed.
Only players with the correct password will be able to join your team.
If teammates are having trouble joining, double check they are entering the password exactly as it appears.
We only collect shirt sizes for players who are officially rostered, so be sure your team completes registration before the deadline to ensure everyone receives a shirt.
Please note: Volo is proud to bring people together through play in cities across the country. Each city has its own dedicated team focused on creating and executing amazing experiences to help build lasting connections throughout our communities. Every adult league also supports free youth programs through the Volo Kids Foundation, creating more access and opportunity for the next generation.
Occasionally, there may be a short delay in our response or resolution to an issue, but please know we are committed to getting back to you as quickly as we can.
To help us respond faster, please avoid submitting multiple tickets for the same inquiry as this can delay our ability to assist you. Thank you for your patience and for being part of the Volo community.Was this article helpful?
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