If you did not receive your shirt on the first day, this is often because you joined the team late or were unable to attend the first week and your captain picked up shirts for the team.
Before reaching out, please check in with your team captain as they may already have your shirt.
If you still do not have a shirt or received the wrong size, we will send out a shirt reorder form after week one. Players who registered before the registration deadline will receive a replacement at no additional cost as long as the form is completed by the deadline.
If you have questions after checking with your captain, feel free to contact your city’s Volo Team (see below).
***Please note: Volo is proud to bring people together through play in cities across the country. Each city has its own dedicated team focused on creating and executing amazing experiences to help build lasting connections throughout our communities. Every adult league also supports free youth programs through Volo Kids Foundation, creating more access and opportunity for the next generation. Occasionally, there may be a short delay in our response or resolution to an issue, but please know we are committed to getting back to you as quickly as we can. To help us respond faster, please avoid submitting multiple tickets for the same inquiry as this can delay our ability to assist you. Thank you for your patience and for being part of the Volo community.
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