Yes. You can cancel your daily program spot directly through the Volo app.
If you cannot make it, please cancel as soon as possible so the team can find a replacement.
Cancellations within six hours of the start time or no shows may result in a penalty.
To cancel, go to your Dashboard, select the game, tap Details and Information, then choose "Cancel Drop-In".
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- How to Withdraw From a Daily Program (Drop-In or Pick-Up) >>>
- How Early Do I Need to Self-Withdraw From a Daily Program? >>>
- Do I Have the Ability to Self-Withdraw From All Programs? >>>
Please note: Volo is proud to bring people together through play in cities across the country. Each city has its own dedicated team focused on creating and executing amazing experiences to help build lasting connections throughout our communities. Every adult league also supports free youth programs through the Volo Kids Foundation, creating more access and opportunity for the next generation. Occasionally, there may be a short delay in our response or resolution to an issue, but please know we are committed to getting back to you as quickly as we can. To help us respond faster, please avoid submitting multiple tickets for the same inquiry as this can delay our ability to assist you. Thank you for your patience and for being part of the Volo community.
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