What are the penalties for a late self-withdrawal or no show?

  • Volo Pass members

    • If a member self withdraws from a daily program (pickup, class, clinic, practice or drop-in) within 6 hours of the program start or no shows, they will receive a strike. On the third and every subsequent strike within a 3 month period, Volo Pass members will be charged $10.

  • Non-members

    • If a non-member self withdraws from a daily program (pickup, class, clinic, practice or drop-in) within 6 hours of the program start or no shows, they will not be eligible to receive a credit or refund

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